Shipping policy
Shipping Policy
Thank you for shopping with digishelf. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery availability.
Shipping Locations
At this time, digishelf only ships within the United States. We currently do not offer international shipping.
Order Processing Times
All orders are processed and prepared for shipment from California.
Processing times may vary depending on order volume, product availability, holidays, or carrier delays. Please allow approximately 3–14 business days for your order to be processed before shipment.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information if available.
Shipping & Delivery Estimates
Delivery times depend on the shipping service selected and USPS carrier timeframes.
Most orders shipped through USPS First Class Mail typically arrive within approximately 5+ business days after shipment within the United States. Please note that shipping estimates are not guaranteed and may vary due to weather conditions, holidays, carrier delays, or other circumstances outside of our control.
Tracking Information
Tracking information will be provided whenever available once your order has been shipped. Please allow some time for tracking updates to appear after receiving your shipment confirmation.
Delayed or Lost Packages
BoxiMart is not responsible for shipping delays caused by USPS, weather, incorrect shipping addresses, or other carrier-related issues once a package has been shipped.
If your package appears delayed, lost, or marked as delivered but cannot be located, please contact USPS directly first. If you still need assistance afterward, feel free to contact us and we will do our best to help.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout. Orders shipped to incorrectly entered addresses may not be eligible for refunds or replacements.
Contact Us
If you have any questions regarding shipping or your order status, please contact us at:
You may also submit a contact form through our website, and we will get back to you as soon as possible.