Refund policy
Returns & Refunds
At digishelf, we strive to provide high-quality products and a positive shopping experience for every customer. Please carefully review our Returns & Refunds Policy before placing an order.
All Sales Are Final
Due to the nature of the products we sell, all sales are final. We do not accept returns, refunds, or exchanges on any food, snack, candy, or beverage items once an order has been placed.
For health, hygiene, and safety reasons, we are unable to restock or resell consumable products after they have been shipped. This policy helps us maintain the highest standards of quality and safety for all customers.
Damages & Issues
Please inspect your order upon arrival and contact us as soon as possible if your item arrives damaged, defective, incorrect, or if you are missing items from your order.
To be eligible for assistance, customers must contact us within 7 days of the package being marked as delivered. You may either submit a contact form through our website or email our support team directly at:
When contacting us, please include:
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Your order number
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A description of the issue
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Clear photos of the product(s), packaging, and shipping label if applicable
Every situation is reviewed on a case-by-case basis. While replacements may be offered in certain situations, they are not guaranteed for every order or issue reported.
Order Cancellations
Once an order has been processed or shipped, it cannot be canceled, changed, or modified. Please make sure all order details, shipping information, and selected products are correct before completing your purchase.
Contact Us
If you have any questions regarding your order, our policies, or need additional support, feel free to reach out to us at any time.
Email: boximartofficial@gmail.com
You may also submit a contact form through our website, and we will do our best to respond as quickly as possible.